Returns & Exchanges

At FRE, we stand behind the quality of our premium fashion collections and offer a seamless 30-day return policy for all unworn items. If your delivery isn't a perfect fit, we provide rapid processing to ensure your style remains uninterrupted.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all designer tags attached and include the printed return authorization slip.

• 3.
  Schedule a Pickup

  Choose a convenient time slot for our courier to collect the package from your doorstep, or drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed back to your original payment method within 3-5 business days.